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QIES Security Notice: Disabling and Deleting Accounts

May 16, 2017

To better secure our applications, QIES security will require each user to successfully login every 60 days, effective June 26, 2017. If this does not occur, the account will be disabled and can only be re-enabled by contacting the QTSO Help Desk at (800) 339-9313.

Accounts that have no activity for more than 365 days will be deleted. Once your account is deleted, you will not be able to use or re-enable the account. If your account is deleted, you will need to request access through CMS as you did originally; you will be assigned a new User ID and password when the access is granted.

QIES users will continue to use QUMA to update passwords as required every 60 days; and use security questions to unlock accounts if the password is forgotten or the account is locked due to the password being entered incorrectly three times.

If you have any questions concerning this information, please contact the QTSO Help Desk at help@qtso.com or (800) 339-9313.

Last Modified on 8/16/2018